VA services, often known as virtual assistants, are nothing new. Offices have been looking for ways to conduct jobs remotely or outsource certain clerical services since the internet became widely used in the 1990s.
But with another virus wave on the horizon and the current social isolation, VAs are more crucial than ever.
VAs maintain business operations, among other things, during shutdowns. Additionally, they provide the adaptability, financial savings, and a variety of skill sets that practises require during trying times.
In this contextual framework, we’ll undergo a number of factors that have contributed to the rapid rise in VA use during the COVID-19 epidemic.
- Rapid Demand for Skilled Remote Workers
Since March 2020, medical practises all around the country have been required to carry out some or all of their office work remotely.
Many healthcare providers decided to transition to remote work and teletherapy in order to keep both their patients and employees safe even before COVID-19 was formally classified as a pandemic by WHO. But for some workers, the abrupt switch to remote work has proven to be quite a learning curve.
Office closures have little to no impact on their productivity because they have built their career from delivering high-quality remote healthcare administrative services. They are knowledgeable in a variety of tools, including speech recognition software, video chat software, and apps for remote collaboration.
- Need for Flexible and Quick Services
Flexibility is essential because many medical offices are still closed and others are only cautiously restarting with constrained hours. VAs are capable at blending into other people’s schedules because they are independent contractors.
A virtual assistant (VA) can be engaged quickly to handle particular issues. VAs have the power to appear out of nowhere, rescue the day, and then vanish just as quickly as they did.
Without interfering with the routine of the entire office, they may find solutions and improve patient experiences.
- Professional Knowledge Upon Request
On-the-job, training is difficult to fit in during a crisis.
Fortunately, many VA’s already possess a high level of expertise in their chosen field and need little to no more training. Some are licenced Medical Office Administrators and have additional expertise in HL7, EMR, EHR, or HIPPA.
The range of non-clinical tasks that VAs can assist a medical practise depends on their skill set. There are professional virtual assistant services in healthcare for every work, including managing appointment calendars, checking on insurance, obtaining pre-authorization, updating a patient triage, updating an electronic medical record, and more.
Virtual assistant services in healthcare have aided medical practises in all of these ways and more as they have navigated the challenging COVID-19 pandemic. There are no indications that the pace of VA adoption in healthcare will ever slow down.
Neolytix provides a wide range of services for a virtual medical assistant. VA services, in our opinion, can significantly enhance everyone’s access to healthcare. Because of this, we provide adaptable and nimble services that will free up your time and ensure the seamless operation of your business.